24/7 Emergency Response. Call (208) 391-5248
Peak Performance Restoration trucks at a Treasure Valley home at sunset

Water damage restoration in theTreasure Valley

Meridian and Nampa. Call any hour and you reach one of the two people who own the company. Every job gets a private page with daily moisture readings, photos, and what happens next.

  • 24/7 emergency response
  • 100+ five-star Google reviews
  • IICRC certified · RCE-67387
  • Locally owned · 10 years

The first five minutes

Do these before we get there. They matter more than anything we bring on the truck.

  1. Shut off the water at the main, if you can reach it safely.
  2. Cut power to the wet area at the breaker. Don’t wade in to do it.
  3. Photograph everything before you move it, then lift what you can off the floor.
  4. Don’t set fans yet. Airflow without dehumidification pushes moisture deeper into walls and can complicate your claim.

Then call (208) 391-5248. A person answers 24 hours a day, and we’ll walk you through what happens next.

Your job page

Every customer gets a private link, and you can watch your own job dry. What we found, what’s running, and how the numbers are moving, updated as we work, not when you call to ask.

Status
where the job stands today, in plain language
Readings
every room's moisture numbers, logged daily
Photos
numbered and dated, the same set your adjuster gets
Documents
estimate, scope, and the complete drying log
Timeline
what is done, and what happens next
A Peak customer's private job page showing live status and daily moisture readings

A customer’s job page. It updates the day we take the readings.

If you sent us the client, you can watch too.

Referral partners see the same job page for the customer they sent, no chasing updates before a closing or a tenant turnover. There is no fee in either direction, and the relationship stays yours.

How we decide a job is finished

Dry is a measurement, not a number of days. Drying is finished when the wet material reads the same as unaffected material of the same kind in the same building, which is why a technician puts a meter on every affected room every day of the job and logs the number against that standard. You see all of them.

DRYING CHAMBER · FLOOR PLAN · READINGS AT DAY 4EXAMPLE JOB · NOT TO SCALESOURCE OF LOSSWASHER SUPPLY LINECAT 1 · CLASS 21,009 SF AFFECTEDLGRLIVING ROOM20'-0" x 17'-0" · 340 SF10.9 %MC · MET DAY 3KITCHEN AND DINING13'-0" x 17'-0" · 221 SF11.7 %MC · MET DAY 4HALL16 REL · MET DAY 4PRIMARY BEDROOM15'-0" x 15'-0" · 225 SF12.6 %MC · GOAL 12.0PRIMARY CLOSET6'-0" x 7'-0" · 42 SF33 REL · GOAL 17LAUNDRY7'-0" x 7'-0" · 49 SF15.4 %MC · GOAL 12.0GARAGE · SLABNOT AFFECTEDPRIMARYBATHBATH 2REFERENCE46'-0"37'-0"010 FTNLEGENDWELL ABOVE STANDARDSTILL DRYINGCLOSE TO STANDARDDRY STANDARD METMIGRATION PATHSOURCE OF LOSSDRYING LOG · CHAMBER 1CAT 1 SUPPLY-LINE LOSS · CLASS 21,009 SF AFFECTED · IICRC S500 METHODEXAMPLE JOB. REPRESENTATIVE READINGS,NOT A CUSTOMER RECORD.DAY04 / 05READINGS TAKEN7:40 AM DAILY
Example drying chamber. Hover, tap or arrow through a room to see its readings, its dry standard and the equipment on it right now. Representative readings, not a customer record.

Room 06 · 7'-0" x 7'-0" · 49 sq ft

Laundry

Still above standard on day 4

15.4%MC
Dry standard
12.0 %MC or lower
Unaffected reference
9.4 %MC
Day
4 of 5 projected
02040UNAFFECTED REFERENCE 9.4DRY STANDARD 12.0 %MC31.8DAY 124.6DAY 219.2DAY 315.4DAY 4% MCPENETRATING, WOOD SCALEABOVE STANDARD BY 3.4 %MC

Material affected

OSB subfloor, the bottom plate and the first 24 inches of framing. Drywall flood cut at 24 inches, insulation bagged out.

Equipment on it right now

  • 2 Air movers

    On the open framing and the subfloor, angled at the wall cavity that was cut open.

  • HEPA air scrubber

    Runs because drywall was cut in an occupied house. It catches the gypsum dust before it reaches the rooms nobody is working in. Nothing hazardous was found here.

Where the washer supply line let go. Wettest material on the job, and the last thing that will reach standard. Nobody guesses at this one, it gets read every morning.

Chamber air, taken at the dehumidifier intake

DayTempRHGrains
Day 178 F64%92 gpp
Day 284 F44%77 gpp
Day 386 F33%61 gpp
Day 485 F26%46 gpp
Unaffected71 F48%54 gpp

The chamber is holding 8 grains per pound less moisture than the unaffected side of the house. That gap is what pulls water back out of the framing. Without it, air movers just move wet air around.

Day 1 this job ran two LGR dehumidifiers and sixteen air movers. Equipment comes out room by room, on the reading, which is why three of the six rooms are already clear.

1,300+ moisture readings documented this year, across 38,000+ square feet of structural drying.

Written down on every job

Daily moisture readings

Per room, per day, against the dry standard, proof the structure dried, not just that equipment sat there.

Photo documentation

Numbered photos of every affected area, before and after, tied to the job record.

Written scope

What we are going to do, room by room, written before we do it. You have a copy and so does anyone else you send it to.

Line-item estimate

Every task, quantity, and rate on its own line, in the format carriers work in, with supplements written the same way when the scope grows after demo.

How insurance and billing work

What we do

Water is the trade. Mold is what water becomes when it sits for a couple of days. Fire and storm arrive as water losses too: the water the hoses left, rain the wind drove sideways, a roof opened up. Find the water, dry it, prove it dried, then put the building back. Residential and commercial, across the Treasure Valley and the mountain communities north of it.

What our job sites look like

Clean containment, labeled equipment, cords run on purpose. You live around this work for days, it should be built like it.

Air movers and dehumidification equipment placed on a Peak drying job
Equipment sized by calculation, labeled, and logged
Moisture inspection under way in a Treasure Valley crawlspace on a Peak job
Crawlspaces included, where most of the water ends up
Containment barrier with a zippered entry on a Peak remediation job
Containment, zippered entry, taped seams, floors protected

Why the equipment sits where it sits

Every fan and every duct on a job is placed for a reason, and the reason is usually pressure. This is a whole-house drying setup drawn the way we plan one: crawlspace contained and run as its own chamber, air scrubbed and exhausted outside, warm house air pulled down through the wet framing. Ten decisions, numbered below.

Cutaway drawing of a whole-house drying setup: the crawlspace sealed as its own chamber with air movers and a dehumidifier inside it, and an air scrubber on the main floor exhausting outside.
  1. 01

    The crawlspace gets bubbled

    Vents blocked, rim joist sealed, the access opening barriered with poly and a zipper. The crawl stops being part of the house and becomes its own chamber, held at lower pressure than the rooms above it.

    Drying a crawlspace stirs up everything sitting on the ground and in the framing. Containment means that work happens inside a box we control, and the family upstairs never breathes any of it.

  2. 02

    Ground moisture gets blocked first

    Reinforced liner over the soil, seams lapped and taped, carried up the stem wall and sealed off at a termination bar, cut tight around every pier.

    Bare dirt gives off water vapor every hour of every day, and under irrigated ground it never stops. Leave the soil open and the dehumidifier spends its whole run pulling moisture out of the earth instead of out of your framing. It will never catch up.

  3. 03

    Negative air, set up top

    The machine sits on the main floor at the crawl access, pulls air out of the containment through a HEPA filter, and pushes it outside the building. Nothing recirculates.

    It lives up here because it will not fit down there, and because a filter nobody can reach is a filter nobody changes. Ducting the intake down through the access gets identical physics with a machine we can actually service and monitor.

  4. 04

    The air leaves the building

    Filtered air runs out through a sealed window blocker and terminates in open air, aimed away from doors, windows, and any fresh air intake.

    Air that leaves has to leave for good. Dumping it into a garage, an attic, or back past an intake does not remove anything, it just relocates the problem to a room nobody is watching.

  5. 05

    Warm house air gets pulled through

    Because air is leaving the crawl, air has to come in behind it. It comes from the heated house, down through a controlled opening in the access barrier, and sweeps the full length of the crawl before it reaches the intake.

    Warm air holds far more moisture than cold air, so warm air moving over wet wood strips water off it much faster. We pull makeup air from the conditioned house on purpose: outside air in irrigation season is often wetter than what we are removing. Running the furnace is part of the plan, not an accident.

  6. 06

    Air movers do one job

    Low profile movers set at a shallow angle to the wet framing, staggered down the length of the crawl and all pushing the same direction, toward the intake.

    Wet wood holds a still layer of saturated air right against its surface, and evaporation stops until that layer is stripped off. Movers do the stripping. Point two of them at each other and you cancel both, which is why placement is a plan and not a scatter.

  7. 07

    Dehumidification stays inside containment

    A low grain refrigerant unit set inside the sealed crawl, taking the moisture the air movers put into the air and condensing it back into liquid water.

    Air movers do not dry anything. They move water out of the wood and into the air, and if nothing removes it from the air it lands on the next cold surface it finds. The dehumidifier is the only machine in this drawing that actually takes water out, and it has to be inside the bubble to see the load.

  8. 08

    Every gallon has an exit

    Condensate is pumped from the dehumidifier out through the stem wall and discharged outside, well away from the foundation. The rest leaves as vapor in the scrubber exhaust.

    Water does not disappear, it relocates. On a documented job we can point at the line it went out of and the daily readings that prove it left. That is the difference between a dried building and a building that smells fine for three weeks.

  9. 09

    Negative is a number, not a feeling

    A digital manometer reads the pressure difference across the containment boundary, held at roughly minus five pascals, and it gets logged like any other reading.

    Negative air is a claim until somebody measures it. The number is the proof that air is moving down into the containment and not up into the living space. Ask any contractor for it. The good ones already have it written down.

  10. 10

    The clean side stays clean

    The main floor stays at reference pressure, higher than the crawl below it, so every imperfect seam in the barrier leaks the safe direction: down and in, never up and out.

    A living space also gets dried differently. Up here we close the house, run the HVAC, and dry in a closed loop with the contents in place, because comfort and finishes matter. Down there the space is unfinished, dirty, and unoccupied, so it gets contained and run hard as a chamber. Same physics, different plan.

Three ways in

Free answers one question about one spot, out loud, before we leave. $279 puts instruments on the whole house and ends in a written report you keep. $18 a month makes that report annual and turns the dues into repair credit. One ladder, and you can get off at any rung.

Full Inspection$279

A whole-house moisture & mold inspection, with the price published.

For the musty smell you can’t trace, the stain that came back, the crawlspace you’d rather not guess about. One visit, instruments on every part of the house a problem can hide in, and a written report in your portal at the end of it.

  • Thermal imaging and moisture detection
  • LiDAR moisture mapping and humidity testing
  • Crawlspace and attic inspection
  • Wall-cavity imaging and odor source tracing
  • A written report with readings, photos, and next steps

Credited in full against the job if you hire Peak. No minimum, no expiry.

If the visit turns into a covered claim, the fee goes on the estimate as the emergency service call, which is the carrier's line rather than yours.

The free inspection is different work, not a smaller version of this one. Free is the one area you called about: a meter on the material, humidity in the room, an answer out loud, and nothing in writing. The $279 visit is the whole house and the report. Restoration companies don’t usually publish prices. We’d rather you know one before anyone drives anywhere.

Ductwork and vapor barrier in a crawlspace during a Peak inspection
The crawlspace and attic are part of every inspection, the two places problems start and nobody looks
Peak Performance Restoration truck and branded trailer at night on a Treasure Valley job

Two locations

Meridian office, Nampa yard, locally owned for ten years and serving the whole Treasure Valley. Both locations.

Who runs the job

A certified technician runs every job. Not a dispatcher, and not whoever was closest. The same IICRC certified tech sets the scope, places the equipment, takes the daily readings, and signs off that the structure has met the dry standard. License RCE-67387.

The same technician who scoped your job takes the readings on it.

What shows up on the truck

Low-grain refrigerant dehumidifiers
Pull water out of the air itself, so the room dries instead of just moving air around.
Centrifugal air movers
Placed to the moisture map, angled at wet surfaces, not aimed randomly at a room.
Injection drying systems
Push dry air inside closed wall cavities, which often saves the wall from being opened.
HEPA air scrubbers and negative air
Keep what we disturb inside the work area and out of the rest of your house.
Thermal imaging and penetrating meters
Find the wet material behind finishes, so the scope matches reality.
Truck-mounted and portable extraction
Take the standing water out first, because every gallon removed is a day off the dry-out.

Every unit placed on your job is labeled and logged, so the equipment on the invoice is the equipment that was in the room.

Save our number

People usually call us from the room the water is in, standing in it, holding a phone in a wet hand. One tap adds our line, the Meridian address, and what we handle to your contacts. Put us in your phone before you need us.

Opens your contact app with everything filled in. Nothing is sent to us, and nothing signs you up for anything.

If it is happening right now, stop reading and call.

A person answers 24 hours a day. Meridian, Boise, Nampa, Caldwell, and the valley between.